Run your next ultra with confidence

This Fulfillment Policy outlines the terms and conditions related to the delivery of our online coaching services, refunds, and cancellations.

1. Refund Policy

We strive to provide high-quality online coaching services. Refunds are provided under the following conditions:

• Service Delivery Issues: If we are unable to deliver the agreed-upon coaching services due to technical difficulties on our end, or other unforeseen circumstances, a prorated refund will be issued for the undelivered portion of the service.

• Cancellation by AEC: If AEC cancels the coaching services, the customer will receive a refund for any unused portion of the services, calculated as a prorated adjustment to the full month of services.

2. Cancellation Policy

Our cancellation policy is month-to-month, offering flexibility for both the client and AEC:

• Client Cancellation: Clients may cancel their recurring monthly coaching services at any time. Cancellation requests should be communicated to AEC via [Specify how cancellations should be made, e.g., email, in writing through the website, etc.].

• AEC Cancellation: AEC may also cancel the recurring monthly coaching services at any time. Clients will be notified in advance, whenever possible.

• Refund for Cancellation: In the event of cancellation by either the client or AEC, the client will receive a refund for any unused portion of the services. This is calculated as a prorated adjustment to the full month of services.

• No Questions Asked: Both AEC and the customer can opt out of recurring monthly services and charges at any time, no questions asked.